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Terms & Conditions

These Terms govern your relationship with the operator of dailyspins, accessible exclusively via dailyspinss.com, and are effective from 1 January 2025. Please read these Terms carefully before using our services, as they set out your rights, obligations, and legal protections as a user residing in Australia.

Definitions

OBSERVE: Legal precision requires clarity of terminology for all parties involved.
EXPAND: Ambiguities may be exploited or cause disputes; therefore, concise definitions are critical.
REFLECT: The following terms apply throughout these Terms for dailyspins (dailyspinss.com):

  • Operator: The entity operating dailyspins, namely Dama N.V., registered at Scharlooweg 39, Willemstad, Curaçao (registration number: 152125), under Curacao GCB license OGL/2023/174/0082 (valid through 2025).
  • Site: The official website dailyspinss.com and all services offered through this domain.
  • User/Player: Any individual who registers an account and/or participates in games or betting activities on dailyspinss.com.
  • Account: The unique user profile registered on dailyspinss.com, allowing participation in games and financial transactions.
  • Bet/Wager: A monetary commitment placed by a User on an offered game or event on the Site.
  • Bonus: Any promotional offer, reward, or incentive provided by the Operator, subject to specific terms and wagering requirements.
  • Deposit/Withdrawal: The process of adding or removing funds from a User's account using approved payment methods.
  • KYC (Know Your Customer): Identity and address verification processes required for regulatory compliance.
  • Responsible Gambling: Policies and tools provided for safe gaming practices and prevention of problem gambling.

Account Registration

OBSERVE: AU law prohibits gambling participation by minors and requires strict user verification.
EXPAND: KYC, accurate user data, and account security are essential for legal compliance and user protection.
REFLECT: The following procedures and obligations apply to all account holders on dailyspinss.com:

  1. Minimum Age: You must be at least 18 years old and a legal resident of Australia to register and use dailyspins via dailyspinss.com. Misrepresentation of age or identity constitutes a breach of these Terms and may lead to account termination and forfeiture of funds.
  2. Registration Process:
    • Provide accurate personal information, including a valid email address and current residential address.
    • Verify your identity and age through the KYC process, requiring supporting documents such as a government-issued ID and proof of address.
    • Consent to the processing of your personal data in accordance with our Privacy & Data Protection policy.
    • Confirm your registration by following the instructions sent to your registered email address.
  3. User Obligations:
    • Maintain confidentiality of your account credentials. Sharing login information with others or failing to secure your password may result in suspension or termination.
    • Immediately notify [email protected] of any unauthorized account activity, suspected breaches, or loss of access.
    • Update your account details promptly if any personal information changes.

Legal Obligation: Failure to comply with these requirements may result in account suspension and/or notification to regulatory authorities in accordance with AU law.

Betting & Gameplay Rules

OBSERVE: Australian law requires integrity in betting, anti-fraud safeguards, and fair gameplay.
EXPAND: Betting parameters, conduct in play and chat, and cancellation rules must be transparent.
REFLECT: Users must adhere to the following betting and conduct standards on dailyspinss.com:

  • Bet Placement: Bets must be placed using your active dailyspins account. Minimum and maximum bet amounts may vary by game and will be displayed prior to confirmation. Bets cannot be modified or cancelled once confirmed unless a technical error or regulatory requirement necessitates intervention.
  • Gameplay Conduct: Polite and respectful interaction is required at all times in live casino, chat rooms, and user forums. Insults, abuse, harassment, fraudulent behaviour (including collusion, exploiting software faults, or using unauthorized software) are strictly prohibited and may result in immediate account suspension and notification of law enforcement.
  • Game Outcomes: All results are determined by certified random number generators (RNGs) or third-party providers in compliance with fair gaming standards.
  • Cancellation: The Operator reserves the right to cancel or void any bet or game if technical/system failure, regulatory intervention, or violation of these Terms is detected.

Regional Compliance Note: All activity is monitored in accordance with Curacao and AU gambling regulations, including those relating to responsible gambling and player fairness.

Bonus Terms

OBSERVE: Bonuses and promotions represent key sources of disputes and regulatory scrutiny.
EXPAND: Clear communication of bonus conditions protects both Operator and User from misunderstandings and regulatory breach.
REFLECT: The following rules govern all bonus offers on dailyspinss.com:

  1. Eligibility & Activation:
    • Bonuses are available only to Users with fully verified accounts residing in Australia and are subject to offer-specific conditions. Users must opt-in to promotions via the Site or designated email.
  2. Wagering Requirements & Timeframe:
    • Each bonus is subject to a wagering requirement, typically a multiple of the bonus amount (e.g., 35x). All requirements must be completed within the specified timeframe, not exceeding 30 days from activation, unless stated otherwise. Timeframes and conditions are clearly stated on each bonus's terms page.
  3. Prohibited Games & Actions:
    • Not all games contribute equally to bonus wagering. Use of certain games (as listed on the bonus terms page) or prohibited strategies (such as minimal-risk betting, exploiting technical loopholes, or syndicated play) may result in bonus removal and forfeiture of winnings.
  4. Combining Promotions:
    • Only one bonus or promotional offer may be active at once, unless explicitly stated. Attempting to stack or combine bonuses without authorisation may result in immediate cancellation of all bonuses and related winnings.

Legal Obligation: The Operator reserves the right to withhold, modify, or revoke bonuses where abuse or non-compliance is suspected, with notification to regulatory authorities as required by AU law.

Payments & Withdrawals

OBSERVE: AU law and industry standards require transparency in financial transactions, player fund protection, and anti-fraud mechanisms.
EXPAND: Accurate disclosure of payment methods, limits, fees, processing times, and refund policies is essential for compliance and user trust.
REFLECT: The following terms apply to all deposits and withdrawals made via dailyspinss.com:

  • Deposit Methods: Users may fund their account via approved payment methods, including credit/debit cards, major e-wallets, and permitted cryptocurrencies. The Operator reserves the right to restrict payment options based on jurisdiction or risk assessment.
  • Withdrawal Methods & Limits: Withdrawals must be requested to the same payment source used for depositing wherever possible, in line with AML/CFT regulations. Daily, weekly, and monthly withdrawal limits may apply as set out on the payments page. Requests above certain thresholds may be subject to enhanced verification procedures (including additional KYC documents).
  • Processing Times & Fees: Standard withdrawal processing time is between 24 hours and 5 business days, depending on method and compliance checks. The Operator does not charge transaction fees, but external payment providers may do so. Any applicable fees will be disclosed prior to confirmation.
  • Refund Policy: Refunds for mistaken, duplicate, or unauthorized bets are assessed on a case-by-case basis and are subject to regulatory oversight. Ineligible bonus funds are not refundable. In the case of system errors or operator fault, affected users will be compensated in accordance with statutory requirements and up to the original bet amount.
  • Fraud & Abuse Prevention: Transactions exceeding AU$10,000 or those with suspected fraudulent characteristics are automatically flagged for review and may be reported to AUSTRAC and other authorities.

Protective Clause: The Operator retains the right to freeze, withhold, or reverse transactions where fraud, money laundering, or breach of Terms is suspected or proven, in accordance with applicable AU and Curacao laws.

Limitation of Liability

OBSERVE: Legal clarity is required to limit dailyspins' exposure while preserving user rights.
EXPAND: Address technical failures, force majeure, indirect loss, and liability caps.
REFLECT: The Operator's liability to Users of dailyspinss.com is limited as follows:

  1. Operator Obligations:
    • The Operator undertakes to provide fair, accurate, and continuous service in accordance with regulatory and technical standards. Games are subject to independent certification where required.
  2. Exclusions of Liability:
    • The Operator is not liable for any loss or damage arising directly or indirectly from:
      • Technical failures, system interruptions, or loss of connectivity beyond the Operator's reasonable control
      • Errors or inaccuracies due to third-party service providers
      • Force majeure events (including but not limited to natural disasters, regulatory changes, war, terrorism)
      • Unauthorized account activity occurring due to User negligence or failure to maintain security
  3. Maximum Compensation:
    • The Operator's liability in any circumstance is limited to the amount of the bet or wager placed, or the lower of these amounts if multiple bets are involved in a claim. Indirect, consequential, or punitive damages are expressly excluded to the extent permitted by law.

Intellectual Property Rights

OBSERVE: AU copyright law provides strict sanctions for unauthorized use.
EXPAND: Brand and software protection is critical for business integrity and regulatory standing.
REFLECT: Legal notices pertaining to content and intellectual property for dailyspinss.com:

  • Copyright: All content (including but not limited to software, trademarks, graphic material, and site layout) available through dailyspinss.com is owned by Dama N.V. or its licensed partners and is protected under copyright law.
  • Prohibitions: Users may not copy, reproduce, distribute, display, transmit, or modify any content or software from dailyspinss.com without the prior written consent of the Operator.
  • Permitted Use: Access to the Site is for personal, non-commercial use only. Breaches may result in legal action and account termination.

Legal Obligation: Unauthorized use of intellectual property will be prosecuted to the fullest extent permitted by AU and international law.

Privacy & Data Protection

OBSERVE: Australian Privacy Act compliance is mandatory.
EXPAND: Data handling and processing transparency preserves trust and regulatory legitimacy.
REFLECT: dailyspins processes all personal information in accordance with the Privacy Policy available on dailyspinss.com. By registering, you consent to data collection, storage, and use as outlined. Users have the right to access, rectify, or request deletion of their data, subject to legal and regulatory retention obligations.

Regional Compliance Note: Data may be processed in Curacao, but always under AU and international data protection standards. Please contact [email protected] for privacy-related requests.

Changes to Terms

OBSERVE: Regulatory best practice requires user notification and consent for terms variations.
EXPAND: Mechanisms for dispute avoidance and regulatory compliance must be transparent.
REFLECT: Any amendment, update, or revision to these Terms will be communicated to Users at least 7 days before coming into force, via registered email and/or prominent on-site banners. Continued use of dailyspinss.com constitutes acceptance of the new Terms. Users not agreeing to updated Terms may terminate their account and withdraw available funds, after which their agreement will cease.

Termination & Suspension

OBSERVE: Site integrity and regulatory obligations require the right to suspend or close accounts.
EXPAND: AU laws demand fair procedure and transparent refund or forfeiture determinations.
REFLECT: Accounts on dailyspinss.com may be suspended or closed if:

  1. Breach of Terms: Evidence of fraudulent activity, underage gambling, or any violation of these Terms or applicable law.
  2. User Request: Account closure requests must be submitted via [email protected] and are processed after verification and settlement of outstanding transactions.
  3. Inactive Accounts: Accounts inactive for 12 consecutive months may be closed after user notification. Dormant balances will be handled in accordance with applicable regulations.
  4. Procedure:
    • The Operator will provide written notice of suspension or closure, specifying reasons and effective date, to the user's registered email.
    • Withdrawable funds remaining in the account will be paid out, subject to verification and compliance checks. Funds may be withheld where fraud or legal violation is established, in accordance with applicable law and license conditions.
    • Appeals or disputes regarding termination decisions may be lodged via [email protected] (see Governing Law & Jurisdiction).

Governing Law & Jurisdiction

OBSERVE: Legal certainty is needed for dispute resolution between international operator and AU users.
EXPAND: Arbitration is favoured for consumer complaints; cross-border enforceability must be clear.
REFLECT: These Terms and your use of dailyspinss.com are governed by the laws of Curaçao, subject to compliance with mandatory provisions of Australian law where applicable.

  • Dispute Resolution Mechanism:
    • In the event of a complaint, Users must first contact [email protected] to seek an internal resolution.
    • If unresolved within 30 days, disputes may be referred to binding arbitration administered by the Curacao Gaming Control Board, unless prohibited by AU law, in which case statutory AU consumer protection laws will apply and the dispute may be escalated to the relevant Australian court.
  • Jurisdiction: The courts of Curaçao shall have primary jurisdiction, except where mandatory Australian laws require otherwise or grant Users additional rights. Nothing in these Terms limits your rights under Australian consumer law.

Regional Compliance Note: The Operator is committed to upholding all applicable Australian regulatory requirements, including for responsible gambling and consumer protection.

Contact Information

OBSERVE: Ready access to support and legal contacts is an industry and AU legal requirement.
EXPAND: Transparency reduces user complaints and regulatory risk.
REFLECT: For all inquiries, including support, legal, or regulatory requests, please use the following:

Responsible Gambling Support: Users experiencing gambling-related harm are encouraged to seek help from local Australian support services. Contact Customer Support for self-exclusion options or referrals.