Privacy Policy

This Privacy Policy explains how dailyspins, operated at dailyspinss.com, collects, uses, discloses, and protects your personal information. The policy applies to all players and visitors of dailyspinss.com and is effective as of 1 January 2025.

Who We Are

OBSERVE: dailyspins operates under Dama N.V., a company registered at Scharlooweg 39, Willemstad, Curaçao, registration number 152125, with a valid Curaçao Gaming Control Board license (OGL/2023/174/0082, valid through 2025).
EXPAND: For users in Australia and internationally, dailyspins is accessible exclusively via dailyspinss.com. All data processing complies with relevant laws, including the Australian Privacy Act 1988 (Cth) and industry standards for gambling operators.
REFLECT: The Data Protection Officer (DPO) or designated data privacy contact manages all privacy-related inquiries and compliance matters.

Legal Entity: Dama N.V., Scharlooweg 39, Willemstad, Curaçao, registration number 152125.
Licensing: Curaçao Gaming Control Board, license OGL/2023/174/0082, valid through 2025.
Contact Person: Data Protection Officer (DPO)
Contact Email: [email protected]
Support Email: [email protected]
Website: https://dailyspinss.com

What Personal Data We Collect

OBSERVE: dailyspins collects personal, technical, financial, and behavioral data to provide and enhance casino services.
EXPAND: Data categories reflect both essential account information and operational intelligence for responsible gaming and legal compliance.
REFLECT: Full transparency is provided regarding all routinely collected data categories.

Personal Identification: Full name, date of birth, address, phone number, email address.
Account & Transaction Data: Username, account IDs, financial transactions, deposit and withdrawal records.
Technical Data: IP address, device information (browser type, OS), log files, access times.
Behavioral Data: Betting and gaming history, interaction logs, click-stream data, session activity.
Payment Data: Credit card or bank details, e-wallet identifiers, transaction references (handled by PCI DSS-compliant processors).
Cookies and Similar Technologies: Session IDs, preferences, analytics, third-party advertising trackers.

Legal Basis for Processing

OBSERVE: Compliance with the Australian Privacy Act, licensing conditions, KYC/AML regulations, and user consent.
EXPAND: Processing bases differentiate account-related necessity from regulatory obligations and legitimate interests such as fraud prevention.
REFLECT: All legal bases are clarified for operational transparency and regulatory sufficiency.

User Consent: Data is processed with your explicit consent, including but not limited to marketing communications and non-essential data storage (e.g., cookies for analytics or advertising).
Contractual Fulfillment: Data processing is necessary to register, operate, and manage your dailyspins account; to process wagers, payments, and withdrawals; and to provide customer support.
Legal Obligations: Compliance with applicable legislation and obligations-including KYC (know your customer), anti-money laundering (AML), and counter-terrorism financing requirements-is strictly observed.
Legitimate Interests: Processing is required to monitor service integrity, prevent fraud, analyze user behavior for service optimization, and protect dailyspins, its users, and stakeholders.

Protective Clause: Where consent is withdrawn or processing is otherwise contested, dailyspins shall cease affected processing except where legal or regulatory requirements override.

Regional Compliance Note: All bases align with AU data protection law and offshore licensing requirements.

Purpose of Processing

OBSERVE: Data is used only for defined and legitimate purposes outlined below.
EXPAND: Purposes include fulfilling contracts, statutory obligations, risk management, service improvement, and direct marketing where consent is granted.
REFLECT: Processing is never for purposes incompatible with those described.

Account Management: Registering, verifying, and maintaining player accounts.
Service Provision: Facilitating wagers, payments, withdrawals, and technical support.
Legal Compliance: Conducting KYC/AML checks, fulfilling lawful requests, adhering to regulatory directives.
Risk & Fraud Prevention: Detecting, investigating, and preventing fraudulent or illicit activity.
Analytics: Usage trend analysis, gameplay statistics, and service enhancement (non-identifiable aggregate data used wherever possible).
Marketing (With Consent): Sending service updates, promotional offers, events, or newsletters, subject to user opt-in/opt-out preferences.

Disclosure & Sharing

OBSERVE: Data sharing is limited to necessity, legal requirement, or consent. Recipients are subject to data protection obligations.
EXPAND: External disclosures include regulated payment processors, IT and analytics service providers, regulators, and (with user consent) advertising affiliates.
REFLECT: All third parties are required by contract to observe data security and confidentiality commensurate with AU and global standards.

Payment Partners: Banks and authorized payment processors for transaction execution (subject to PCI DSS and equivalent standards).
Service Providers: IT infrastructure and support companies, analytics, email/SMS platforms-only as required for operational purposes.
Regulatory Authorities: Disclosure to gambling regulators or law enforcement strictly as required by law or license.
Affiliates and Advertising Partners: Only with explicit user consent, for targeted marketing or promotional communications.
Corporate Events: In the case of merger, acquisition, or asset transfer, subject to continued data protection standards.

Protective Clause: No sale or unrestricted transfer of personal data will occur.

International Transfers

OBSERVE: Some data may be processed or accessed outside Australia, specifically in Curaçao or other countries where infrastructure partners operate.
EXPAND: Any cross-border transfer complies with Australian Privacy Principle (APP 8) requirements-data is only transferred where appropriate protection mechanisms are in place.
REFLECT: dailyspins ensures all vendors and partners apply equivalent data safety and privacy controls under contract.

Transfer Regions: Data may be stored or processed in Curaçao and other jurisdictions where service providers are located.
Protection Mechanisms: Standard contractual clauses, binding corporate rules, and where available, accreditation under frameworks such as the Privacy Shield or equivalent.
User Safeguards: Your privacy rights are protected regardless of data location, and you may request additional information about international transfers at any time.

Data Retention

OBSERVE: dailyspins retains personal data only for as long as legally required or for operational necessity, whichever is longer.
EXPAND: Retention terms are determined by regulatory rules, anti-fraud requirements, operational needs, and user requests.
REFLECT: Deletion or anonymization occurs upon expiry of need, unless longer periods are mandated by law.

Player Account Data: Stored for up to 5 years following account closure, in accordance with KYC/AML and regulatory requirements.
Payment and Transaction Data: Kept for a minimum of 5 years for auditing and compliance.
Cookies and Analytics Data: Retained as per cookie policy, generally no longer than 2 years unless separately consented.
Deletion Criteria: Data is deleted or effectively anonymized upon (a) user request (subject to exceptions), (b) expiry of retention terms, or (c) the end of processing purposes.

Protective Clause: Where retention is compelled by law or for the establishment, exercise, or defense of legal claims, data may be maintained beyond standard periods in secure, restricted archives.

Your Rights

OBSERVE: All players and visitors have rights under the Australian Privacy Act and corresponding principles.
EXPAND: Rights include transparency, control over personal data, correction, and opportunity to withdraw consent for marketing activities.
REFLECT: Requests will be acknowledged and actioned within statutory timeframes, except where restricted by law.

Access: Right to request a copy of your personal data held by dailyspins.
Correction: Right to request rectification of inaccurate or incomplete personal information.
Deletion: Right to request erasure of data, subject to legal or regulatory exceptions.
Restriction: Right to restrict or object to specific types of processing, including marketing.
Portability: Right to receive your data in a commonly-used, machine-readable format for transfer to another provider.
Withdrawal of Consent: Ability to opt out or withdraw consent for processing (e.g., for marketing communications) at any time.

Procedural Safeguard: To exercise rights, contact the DPO at [email protected]; identity verification may be required.

Cookies & Tracking Technologies

OBSERVE: dailyspins uses cookies and other tracking technologies across dailyspinss.com to enhance user experience, provide analytics, and support advertising operations.
EXPAND: Users can manage consent and disable non-essential cookies at any time through browser or interface options.
REFLECT: Cookie data is treated in accordance with this Privacy Policy and all applicable privacy laws.

Session Cookies: Temporary cookies enabling secure account access and session persistence (deleted when browser closes).
Persistent Cookies: Used to remember preferences and login information for up to 2 years, unless user clears cookies.
Third-Party Cookies: Analytics (Google Analytics) and advertising (affiliates/partners), subject to separate provider policies.

Control: Manage cookie preferences via browser settings or, where available, a preference panel on dailyspinss.com.
Opt-Out: Users may disable non-essential cookies, but some functionality may be limited as a result.

Data Security

OBSERVE: dailyspins employs a comprehensive security program to safeguard personal information collected at dailyspinss.com.
EXPAND: Multiple layers of technical and organizational protection minimize risk of unauthorized access, loss, or breach.
REFLECT: All practices are continually evaluated for ongoing effectiveness in light of evolving threats and best practices.

Encryption: All data transmissions use SSL/TLS encryption; sensitive data stored in encrypted format.
Access Restrictions: Personal data access is strictly limited to authorized personnel bound by confidentiality obligations.
Security Audits: Regular third-party security assessments and penetration testing are performed.
Staff Training: Mandatory data privacy and security awareness training for all employees.
Incident Response: Documented procedures for identifying and managing security incidents, including user notification and regulatory reporting obligations as required under AU law.

Complaints & Contacts

OBSERVE: dailyspins provides direct and accessible contact routes for privacy concerns and complaints, ensuring swift, fair resolution.
EXPAND: Complaint procedure enables escalation to regulatory bodies if not resolved.
REFLECT: dailyspins is committed to protecting your rights and encourages immediate notification of any data concerns.

Primary Contact (DPO): [email protected]
Support Contact: [email protected]

Initial Inquiry: Contact the DPO or support channels with a description of your question or complaint regarding your personal data.
Internal Review: dailyspins will acknowledge and address your request within a reasonable period, generally not exceeding 30 days.
Regulatory Escalation: If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) (https://www.oaic.gov.au/).

Updates

OBSERVE: This Privacy Policy may be amended to reflect regulatory updates, technological changes, or operational enhancements.
EXPAND: Users will be notified of material changes via dailyspinss.com announcements or by email, where feasible.
REFLECT: The most current version is always accessible at the website; users are encouraged to review it regularly.

Notification: Notice of changes posted on dailyspinss.com and, when significant, by direct email using addresses on file.
Last Revision Date: 1 January 2025